What do your key customers value?

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Category: Mega Solutions

Your supply chain creates value by addressing your customers’ needs. There are many ways to gather data about the things that
your key customers expect and are willing to pay for including:
Analyzing industry trends
Conducting surveys
Interviewing customers
Attending conferences
Sponsoring focus groups
As you gain new insights about what your customers value, use this information to improve the metrics for your supply chain.
Ensuring that your supply chain is performing in terms of metrics that matter to your key customers helps you capture new
customers, sell more to your existing customers, and introduce new products and services that address needs that aren’t being
met.

For more information and assistance with your warehousing / supply chain needs, email Loray at – megasolutions1999@gmail.com

Loray Daws is not a “me too” professional. He looks at life differently and finds the best way to create value for his customers.
He knows LEAN initiatives very well and practices LEAN principles. He can apply Supply Chain theory and recommend substantial
cost savings. Loray is creative, sensitive and respectful to others’ needs and understands people very well. If I had a growing
company, I’d hire Loray to be one of my right hand men. He is experienced, has all the relevant knowledge and applies what he
has learned. “

Charles Intrieri
Management Consultant Charles M. Intrieri Consulting

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